Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. If an item is damaged during shipping, seller will not be held responsible.
Customers with shipping addresses outside of Norway, UK, AU or EU is responsible for all duties, import taxes, and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs.
It is illegal to falsify custom declarations or mark and item as a “gift” in order to avoid custom fees.

Refund/Return Policy
If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

If the order is being unclaimed at customs or post office and returned to us.
You will automatic get a refund, miuns the total shipping cost both ways. If the total shipping cost exceeds your payment, we will cover the extra cost.

Cancellation
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Complaints
Any complaints about items or sellers may be sent to our support team: pbn@norgeson.com

Copyright ©Norgeson AS 2022 All rights reserved.
No part of our products may be reproduced, distributed, or transmitted in any form or by any means, without the prior written permission of us. For permission requests, send and email to: info@paintbynumber.com

These terms and conditions are subject to change.